Gift Card Terms of Use

Gift Card Terms of Use

Introduction

Welcome to Pixogift. This Gift Card’s Terms of Use outline the key conditions that apply when purchasing or using digital gift cards through our platform. Please review this document carefully before buying any gift card.

Pixogift offers digital gift cards from a wide selection of third-party brands. 

Each brand establishes its terms of use, including how gift cards can be redeemed, applicable restrictions, and other usage details.

By purchasing a gift card through our Service, you agree to comply with the specific usage and redemption terms provided by the gift card brand.

Pixogift acts as a facilitator—we do not issue or control the redemption conditions and usage rules of any gift card except Pixogift-branded ones.

Therefore, you must understand and accept the brand-specific terms and conditions before purchasing.

If you have any questions regarding the gift card’s rules or how to redeem it, please refer to the brand’s official website or contact our customer support team at [email protected].

Please note: This Gift Card Terms of Use document may be updated periodically. All updates will be published on our website. Please check for the latest version before making a purchase.

Scope of this Policy

These terms apply to all gift cards sold through the Pixogift Service. When you place an order, you will be shown the terms that apply to the specific gift card brand you selected. 

Pixogift does not modify, override, or waive the redemption and usage terms set by the gift card brands.

Gift card terms are provided:

  • On the gift card’s product page during checkout
  • In the confirmation email or SMS upon delivery
  • Or via a link to the brand’s official terms

Our role is to ensure that the delivery of your digital code is seamless and to help address any issues related to redemption within the limits of the brand’s policies.

By proceeding with a gift card purchase, you acknowledge that you’ve read and agreed to the terms associated with that specific brand. If anything is unclear, our support team is available to help clarify.

Partner Brands and Gift Card Details

Pixogift continually expands its catalog of partner brands to give you access to an evolving selection of digital gift cards for personal use or gifting.

We collaborate with reputable brands across various industries, including technology, fashion, gaming, travel, dining, and more. The availability of gift cards and their terms are regularly updated to reflect these partnerships.

As we add new brands, we will make their usage terms visible through product listings and checkout details. We encourage users to regularly visit our platform to explore new gift card options and ensure they are updated with any changes to brand policies.

Should you have suggestions for new brands or questions about current partnerships, please contact us at [email protected].

Apple Gift Card

Apple Value Services, LLC issues Apple Store Gift Cards on Pixogift. These cards are valid for purchases within the United States via:

  • Apple retail stores
  • Apple.com
  • 1-800-MY-APPLE

Important Terms:

  • Apple gift cards cannot be used for Apple Media Services or with Apple resellers.
  • Cards are non-reloadable and non-refundable, except as required by law.
  • These gift cards are not for resale.
  • You must pay the difference using another accepted method if your purchase exceeds the card’s balance.
  • Apple is not responsible for lost or stolen codes—keep them secure.

Gift card use is subject to Apple’s terms, which may change without notice. For current conditions, visit: www.apple.com/go/agc. To check your card’s balance, visit www.apple.com/go/gcb/us or call 1-800-MY-APPLE. The laws of the Commonwealth of Virginia govern Apple gift card usage.

Gift Card Restrictions: Use, Combining, and Balance Transfers

Combining Gift Cards

Some gift card brands may limit your ability to combine multiple cards for a single transaction. This includes restrictions on the total number of gift cards allowed per purchase or checkout session.

Please review the brand’s specific terms and conditions to determine whether card combinations are permitted and under what circumstances.

Use Limitations

Certain gift cards may be valid only for particular services, product categories, or locations. Common examples include:

  • Online-only usage
  • In-store exclusivity
  • Restrictions on promotional items or third-party goods

To avoid unexpected issues during redemption, please review all brand-specific usage guidelines before completing your purchase.

Balance Transfers

Some brands may not allow the transfer of remaining balances between cards. The policy of the brand determines whether or not a balance can be consolidated onto a new card.

Pixogift does not control these terms and cannot override them. For clarity on balance handling, always consult the original brand’s policy documentation or support channels.

If you are unsure about these conditions, we recommend contacting the gift card brand’s support team or Pixogift Customer Support at [email protected] for guidance.

Expiration and Validity

All gift cards available through Pixogift remain valid for a period of 12 months starting from the purchase date. Once this period has ended, the gift card expires automatically and can no longer be used, redeemed, renewed, refunded, replaced, or restored. This validity rule applies consistently to every gift card sold on the platform, irrespective of any separate terms, conditions, or expiration policies established by the respective brand or issuer.

Post-Validity Support

If the twelve (12) month validity period expires and the full value of the gift card has not been used, the User must contact Pixogift support.

Pixogift will review such requests on a case-by-case basis and make reasonable efforts to assist the User in identifying a suitable solution, subject to the terms and limitations imposed by the brand.

Customer Support and Dispute Resolution

How to Contact Pixogift

If you have a question or experience an issue related to your gift card, our customer support team is here to help. You can reach us via:

Our team operates during standard business hours and aims to respond promptly to all support requests.

Gift Card Dispute Process

In the event of a dispute involving a gift card purchased through Pixogift (e.g., a code that does not work or is incorrect), we offer a straightforward process for seeking resolution:

Step 1 – Contact Us:

Reach out to Pixogift Support with the details of the issue, including your order ID and a description of the problem.

Step 2 – Review and Verification:

Our support team will investigate the matter and may consult with the brand to verify the issue and determine the next steps.

Step 3 – Resolution:

If the issue is confirmed and falls within applicable brand policies, Pixogift will assist in arranging a replacement code or refund, depending on the outcome and nature of the problem.

Dispute outcomes may vary depending on the brand’s policies and the specific situation. Pixogift acts as an intermediary and will make every reasonable effort to ensure a fair resolution, but we cannot override the brand’s terms.

Using Pixogift, you agree to participate in the resolution process in good faith. Timely communication and accurate information are key to achieving a smooth and satisfactory outcome.

Modifications to the Gift Card Terms

Pixogift may periodically update these Gift Card Terms to reflect changes in our services, brand partnerships, or legal requirements. We aim to ensure clarity, transparency, and compliance with current laws and user expectations.

How We Notify You of Changes

Any updates to this policy will be communicated through the following channels:

  • Website Notification: We will post a prominent notice on the Pixogift website to alert you of changes.
  • Email Alerts: If you have provided your email address, we may send updates directly to your inbox. Please ensure your contact details remain current.
  • Other Channels: For significant changes, we may also notify you through additional channels, such as social media or app-based notifications (if applicable).

Your Responsibility

We encourage you to review the updated terms carefully. Your continued use of the Pixogift Service after the published updates will constitute your acceptance of the revised Gift Card Terms.

If you disagree with the changes, you should refrain from purchasing or using gift cards through Pixogift and contact us for clarification before proceeding.

Record-Keeping

We recommend saving a copy of the Gift Card Terms that apply at the time of your purchase for reference in the event of future inquiries or disputes.

Governing Law and Jurisdiction

These Gift Card Terms and any related purchase, use, or redemption of gift cards through Pixogift are governed by the laws of the United Kingdom, without regard to its conflict of law rules.

By using or purchasing a gift card from Pixogift, you agree that:

  • Any disputes will be subject to the exclusive jurisdiction of the courts of the United Kingdom
  • You consent to the personal jurisdiction and venue of these courts.
  • You are responsible for complying with any local laws in your jurisdiction that may apply to gift card use or restrictions.

We recommend contacting Pixogift Customer Support first to seek a resolution to a dispute. Our team is committed to resolving matters amicably wherever possible.

Please note that the governing law and dispute resolution terms set by the brand providing your gift card may also apply. For any additional legal conditions, refer to the brand’s official documentation.

Assistance

If you have questions, require clarification, or need help understanding these Gift Card Terms, please reach out to our support team at:

© 2026 horizon Market Limited. Every right reserved, every gift remembered.

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